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How To: Add A Credential to Existing Account


  1. On top toolbar in Entrapass Web, Click on the “Cardholder” tab

  2. In the Search bar, enter the account holder’s name

    1. If searching by card or additional information, select the appropriate search parameter in the drop-down menu next to the search bar

  1. Add credentials (ie, access card, vehicle transponder, and/or access fob). In the “Card Number” section, type in the facility code (FC) and card number ID 

    1. Separate the FC and ID # with a “:

    2. Example: 1F:12345

  2. If a cardholder lost their previous credential, mark the old one as lost 

  3. Confirm proper access level is selected

  4. When all the credentials and information have been added, click on the “Save” button on the top right corner of the window.




Creation date: 8/3/2023 11:34 AM ()      Updated: 8/3/2023 11:34 AM ()